Page up to date: 07/05/2021
We appreciate your cooperation and understanding as Anglicare continues implementing a range of restrictions to help minimise the risk of spreading COVID-19.
We continue to screen visitors across all of our sites. In line with advice from NSW Health, we will exclude from all Anglicare sites anyone who:
Please visit the NSW COVID-19 website for updates about areas of active community transmission.
Following advice from NSW Health, further restrictions are in place for our aged care homes located in the Greater Sydney area, including metropolitan Sydney, Nepean Blue Mountains and Central Coast and Wollongong.
To ensure we are all following NSW Health directions, all visitors will need to use the online booking system to book all visits until further notice.
Click here for more information about restrictions to residential aged care homes.
Following advice from NSW Health, a number of restrictions have been put in place at all residential aged care homes within the Greater Sydney area, including metropolitan Sydney, Nepean Blue Mountains, Central Coast and Wollongong:
NOTE: The visitation restrictions above do not affect Jean Ross House which is not in the listed regions.
Visitors must not enter any of our facilities if they:
The full advice from NSW Health for residential aged care facilities is available at: Advice to residential aged care facilities - COVID-19 (Coronavirus) (nsw.gov.au)
To ensure we are all following these changed directions, all visitors will be required to use the online booking system to book all visits until further notice.
If you have already had an influenza vaccination this year, please bring a copy of proof of vaccination when you next visit the home.
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at [email protected], or call us on 1300 111 278.
Anglicare has temporarily suspended group/bus outings to crowded indoor venues such as shopping centres. We strongly encourage residents who are going on outings to wear a mask and practice good hand hygiene.
Residents who are attending outings and excursions should also ensure that the event complies with the current Public Health Gathering Restriction Order 2021 and no one at the event meets any of the above visitor exclusion criteria.
The Federal Government has begun rolling out COVID-19 vaccinations for residents of aged care homes. We are working closely with the Primary Health Networks who are administering the vaccine to residents across our homes.
We encourage all retirement living and housing residents across our Villages to be aware of the risks of COVID-19. We also work closely with them to ensure they understand and follow Public Health Orders and advice and cooperate with our COVID-19 Prevention and Management Procedures.
In line with latest government recommendations we have adjusted services as follows:
We encourage you to call your Anglicare contact to discuss your personal situation.
Community Services offices are providing the following limited face-to-face services at this time:
We continue to provide as much chaplaincy and pastoral support as we can while ensuring the safety of clients and Anglicare staff. Where face-to-face support is restricted our chaplains and pastoral carers are ministering via Skype and by phone. Staff who minister at non-Anglicare sites (including hospitals and prisons) follow the relevant procedures and precautions applicable to their place of ministry.
On Monday 15 June, NSW Health declared the COVID-19 outbreak at Newmarch House over.
The two months following the initial outbreak on Sunday 12 April, were some of the most challenging in Anglicare’s 170-year history. This challenge brought with it significant grief and loss. A total of 37 residents and 34 staff tested positive for COVID-19. Devastatingly, 19 of these residents lost their life during the outbreak. They were all much loved members of our Newmarch House community.
The scale of the outbreak meant that Anglicare had to rely heavily on government and agency support. We are grateful for the assistance we received, in particular from the specialist team from Nepean Blue Mountains Health who worked with us to care for our COVID-positive residents.
As an organisation we have learnt a great deal and we will continue to implement strategies and procedures to build our resilience and expertise. While the outbreak is now over, the virus remains active within the community. Anglicare is remaining vigilant in screening and infection control at Newmarch House, and across all our other aged care homes.
If you have any questions, please contact [email protected]
For the latest information about COVID-19, refer to the Australian Department of Health and the NSW Department of Health.
COVID-19: What Anglicare is doing to protect residents, clients, staff and volunteers
World Health Organisation Handwash, Handrub Guide
Coronavirus (COVID-19): What you need to know
Coronavirus (COVID-19): Know the signs
Coronavirus (COVID-19): Home isolation guidance for close contacts and recently returned travellers
Coronavirus (COVID-19): Returning to your community
