Residential Aged Care
Following advice from NSW Health on 1 February 2021, all Anglicare homes are open to all visitors.
Homes open to visitation
For all homes open to visitation, NSW Health has provided the following advice:
- Continue to ensure all staff wear a surgical mask inside the facility.
- Exclude staff and visitors who have been to any contact tracing locations of interest in New Zealand since 15 February.
(Please note: Non-essential staff who fit this criteria are not permitted into aged care homes. Staff who are considered essential to the service require a risk assessment conducted in consultation with the local public health unit prior to entry into the facility.)
- Residents of residential aged care facilities located in Greater Sydney can have five visitors per day. (This is an increase from two visitors per day and will come into effect from 13 February.)
- Residents living in regional NSW have no restrictions on the number of visitors per day or at any one time
Please continue to monitor the NSW Health website for the latest COVID-19 hotspot locations.
The full advice from NSW Health for residential aged care facilities is available at: https://www.health.nsw.gov.au/Infectious/covid-19/Pages/racf-latest-advice.aspx.
Visits and online booking system
To assist with screening visitors and to maintain social distancing requirements, all visits must be pre-booked using Anglicare’s online booking system.
The Federal Government has advised that COVID-19 vaccinations for residents of aged care homes will commence from Monday 22 February. We are yet to be advised of the dates for each of our homes. We are providing vaccination consent forms to residents and to people responsible for signing on behalf of residents. Visit the Australian Department of Health website for more information about COVID-19 vaccines for aged care providers, workers and residents.
FAQs for families of closed residential homes
To get answers to the most common questions asked by spouses / visitors of residential homes closed due to COVID-19 view our FAQs page.
Residents leaving the home
Residents of homes outside of the identified LGA’s of concern are able to leave the care home if:
- the event complies with the current Gathering and Movement Public Health Order
- no one at the event:
To ensure the health of safety of the residents, a risk assessment is to be completed for each resident prior to departure. Depending on the risk assessment, additional protections may be required when they return to the home, such as wearing a mask to full quarantine. This is to ensure the health and safety of all residents and staff in the home.
We will continue to work closely with the Public Health Units and will be monitoring the latest updates from NSW Health so we can respond quickly and appropriately to changing advice. We will keep residents and families updated as soon as possible of any changes to this situation.
We thank families for your flexibility and cooperation as we work together to manage these changes. If you have any questions, please speak to your Residential Manager, email us at firstname.lastname@example.org or call on 1300 111 278.
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