Page up to date: 14/07/2021
We appreciate your cooperation and understanding as Anglicare continues implementing a range of restrictions to help minimise the risk of spreading COVID-19.
We continue to screen visitors across all of our sites. In line with advice from NSW Health, we will exclude from all Anglicare sites anyone who:
Please visit the NSW COVID-19 website for updates about areas of active community transmission.
s a result of the extended stay at home orders for Greater Sydney until Friday 16 July, including Central Coast, Wollongong, and Blue Mountains and Shellharbour, Anglicare homes located in these regions will be closed to visitors during this period. This includes all Anglicare homes except Jean Ross House, Nowra. Please click here for more information about restrictions to our homes.
s a result of the extended stay at home orders for Greater Sydney until Friday 16 July (includes Central Coast, Wollongong, and Blue Mountains and Shellharbour) visitors will not be permitted to enter a residential care home located in these regions unless providing essential caring functions.
This includes all Anglicare aged care homes (except Jean Ross House, Nowra).
If you are providing an essential caring function you must:
For all other facilities located in NSW (including Jean Ross House) the following restrictions apply until further notice:
Please see Additional information for visits and outings at a residential aged care facility (RACF).
The care, safety and wellbeing of residents in our homes is our priority.
We are continuing to support residents with care and lifestyle at this time and will assist you to connect with your loved one by video calls and other ways.
To ensure we can facilitate entry screening, bookings are required for all visitors (permitted to enter during this period). If you have already had an influenza vaccination this year, please bring a copy of proof of vaccination when you next visit the home.
For visitors who are unable to visit in person, we can assist you to connect with your loved one by video calls. Please book these through the online booking system or call the residential care home.
Book your next visit
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at [email protected], or call us on 1300 111 278.
From 1 June to 30 September 2021, staff and visitors entering a residential aged care facility should be required to provide evidence that they received a dose of the 2021 influenza vaccine. See exceptional circumstances for more information.
The full advice from NSW Health for residential aged care facilities is available at: Advice to residential aged care facilities - COVID-19 (Coronavirus) (nsw.gov.au)
The Federal Government is rolling out COVID-19 vaccinations for residents of aged care homes. We are working closely with the Primary Health Networks who are administering the vaccine to residents across our homes.
We encourage all retirement living and housing residents across our Villages to be aware of the risks of COVID-19. We also work closely with them to ensure they understand and follow Public Health Orders and advice and cooperate with our COVID-19 Prevention and Management Procedures.
We are committed to continuing to deliver services in line with the latest government recommendations, also ensuring the safety of our clients, staff, and the community. Over the next two weeks Anglicare At Home will be prioritising essential services as follows:
We encourage you to call your Anglicare contact to discuss your personal situation.
Message from Marcela Carrasco, General Manager, Anglicare At Home - July 2021
Community Services offices are providing the following services at this time:
We continue to provide as much chaplaincy and pastoral support as we can while ensuring the safety of clients and Anglicare staff. Where face-to-face support is restricted our chaplains and pastoral carers are ministering via Skype and by phone. Staff who minister at non-Anglicare sites (including hospitals and prisons) follow the relevant procedures and precautions applicable to their place of ministry.
On Monday 15 June, NSW Health declared the COVID-19 outbreak at Newmarch House over.
The two months following the initial outbreak on Sunday 12 April, were some of the most challenging in Anglicare’s 170-year history. This challenge brought with it significant grief and loss. A total of 37 residents and 34 staff tested positive for COVID-19. Devastatingly, 19 of these residents lost their life during the outbreak. They were all much loved members of our Newmarch House community.
The scale of the outbreak meant that Anglicare had to rely heavily on government and agency support. We are grateful for the assistance we received, in particular from the specialist team from Nepean Blue Mountains Health who worked with us to care for our COVID-positive residents.
As an organisation we have learnt a great deal and we will continue to implement strategies and procedures to build our resilience and expertise. While the outbreak is now over, the virus remains active within the community. Anglicare is remaining vigilant in screening and infection control at Newmarch House, and across all our other aged care homes.
If you have any questions, please contact [email protected]
For the latest information about COVID-19, refer to the Australian Department of Health and the NSW Department of Health.
COVID-19: What Anglicare is doing to protect residents, clients, staff and volunteers
World Health Organisation Handwash, Handrub Guide
Coronavirus (COVID-19): What you need to know
Coronavirus (COVID-19): Know the signs
Coronavirus (COVID-19): Home isolation guidance for close contacts and recently returned travellers
Coronavirus (COVID-19): Returning to your community
