Page up to date: 18/10/2021
We appreciate your cooperation and understanding as Anglicare continues implementing a range of measures to help minimise the risk of spreading COVID-19. This includes screening of all staff and visitors upon entry to our sites.
For further information about how this relates to our various services, please click the links below.
As COVID-19 cases continue to affect the community, Anglicare is following the advice of NSW Health and taking precautionary measures to keep your loved ones safe. This includes screening visitors upon entry.
For updated information on visitation in residential aged care homes, visit Advice to residential aged care facilities - COVID-19 (Coronavirus) (nsw.gov.au).
Visitors
Residents are permitted to have two fully vaccinated visitors aged 12 years and over, plus two children aged under 12 years per day.
Read the Fact Sheet for visiting our residential care homes if you have further questions.
To help manage visits to our homes, visitors will need to pre-book their visit. For visitors who are unable to visit in person, we can assist you to connect with your loved one by video calls. Please book these through the online booking system or call the residential care home.
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at [email protected], or call us on 1300 111 278.
We encourage all retirement living and housing residents across our Villages to be aware of the risks of COVID-19. We also work closely with them to ensure they understand and follow Public Health Orders and advice and cooperate with our COVID-19 Prevention and Management Procedures.
We are pleased to inform you that in line with NSW easing of restrictions, we are also working on supporting you back into the community and back to our services.
Anglicare At Home has recommenced:
We will be welcoming people back to our Social and Wellness Centres and Social Groups on the 25th October 2021.
Please be assured that Anglicare At Home will maintain our strict screening and infection control protocols. We are committed to continuing to deliver services in line with the latest government recommendations while ensuring the safety of our clients, staff, and the community.
We encourage you to call your Anglicare representative to discuss your personal situation.
Message from Marcela Carrasco, General Manager, Anglicare At Home - July 2021
Community Services offices are providing the following services at this time:
We continue to provide as much chaplaincy and pastoral support as we can while ensuring the safety of clients and Anglicare staff. Where face-to-face support is restricted our chaplains and pastoral carers are ministering via Skype and by phone. Staff who minister at non-Anglicare sites (including hospitals and prisons) follow the relevant procedures and precautions applicable to their place of ministry.
If you have any questions, please contact [email protected]
For the latest information about COVID-19, refer to the Australian Department of Health and the NSW Department of Health.
COVID-19: What Anglicare is doing to protect residents, clients, staff and volunteers
Coronavirus (COVID-19): What you need to know
Coronavirus (COVID-19): Know the signs
Coronavirus (COVID-19): Home isolation guidance for close contacts and recently returned travellers
Coronavirus (COVID-19): Returning to your community