Residential Aged Care
Visitation at our residential care homes in Greater Sydney
s a result of the extended stay at home orders for Greater Sydney until Friday 16 July (includes Central Coast, Wollongong, and Blue Mountains and Shellharbour) visitors will not be permitted to enter a residential care home located in these regions unless providing essential caring functions.
This includes all Anglicare aged care homes (except Jean Ross House, Nowra).
If you are providing an essential caring function you must:
- wear a surgical mask
- pass all the screening criteria, including not entering the home if you have:
For all other facilities located in NSW (including Jean Ross House) the following restrictions apply until further notice:
- All staff and visitors must wear a surgical mask
- Only two visitors allowed each day
- Visits in the resident's room
- No visitors are permitted from Greater Sydney (including the Blue Mountains, Central Coast, Wollongong and Shellharbour).
NSW Health advice for residents
- Residents from facilities in Greater Sydney should avoid leaving the facility except for essential reasons (eg medical appointments).
- Residents of facilities located in the rest of NSW should not enter Greater Sydney, except for essential reasons and if so, they should wear a mask.
- Residents in facilities located in the rest of NSW should not attend a gathering with anyone present who has been in the Greater Sydney area since June 21.
Please see Additional information for visits and outings at a residential aged care facility (RACF).
The care, safety and wellbeing of residents in our homes is our priority.
We are continuing to support residents with care and lifestyle at this time and will assist you to connect with your loved one by video calls and other ways.
Bookings for in-person and online visits
To ensure we can facilitate entry screening, bookings are required for all visitors (permitted to enter during this period). If you have already had an influenza vaccination this year, please bring a copy of proof of vaccination when you next visit the home.
For visitors who are unable to visit in person, we can assist you to connect with your loved one by video calls. Please book these through the online booking system or call the residential care home.
Book your next visit
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at [email protected], or call us on 1300 111 278.
Proof of seasonal flu vaccination
From 1 June to 30 September 2021, staff and visitors entering a residential aged care facility should be required to provide evidence that they received a dose of the 2021 influenza vaccine. See exceptional circumstances for more information.
The full advice from NSW Health for residential aged care facilities is available at: Advice to residential aged care facilities - COVID-19 (Coronavirus) (nsw.gov.au)
The Federal Government is rolling out COVID-19 vaccinations for residents of aged care homes. We are working closely with the Primary Health Networks who are administering the vaccine to residents across our homes.
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