Residential Aged Care
Visitation at our residential care homes in NSW
From Monday 11 October, people are able to visit their loved one in a residential aged care home provided they meet screening requirements.
All visitors will need to be aged 12 and over, be fully vaccinated for COVID-19 and have had their second dose at least 14 days prior to their visit.
These and other requirements are set by NSW Health and can be found on the NSW Health website.
Read the Fact Sheet for visiting our residential care homes if you have further questions.
Bookings for in-person and online visits
To help manage visits to our homes, visitors will need to pre-book their visit. For visitors who are unable to visit in person, we can assist you to connect with your loved one by video calls. Please book these through the online booking system or call the residential care home.
Book your next visit
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at [email protected], or call us on 1300 111 278.
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