Date Posted: 23/04/2020
The staff shortage at Anglicare’s Newmarch House continued yesterday with at least one-third of the staffing needs still to be met despite the efforts of Anglicare, third party staffing agencies and the Commonwealth Government.
Because of the need to dress in full personal protective equipment (PPE), continue our stringent hygiene regime, and maintain social isolation while providing care it takes our staff at least five times longer to deliver the care our residents and their families expect.
We welcome the ongoing feedback from families and the fact that they have highlighted these issues. “We appreciate and understand why families are upset, frustrated and disappointed,” said Grant Millard, CEO of Anglicare Sydney.
We have organised a Webinar later today with families of our residents as well as representatives from the Department of Health.
“This will be an opportunity for families to hear what we are doing jointly to get on top of this crisis,” said Grant. We are working closely with the Commonwealth Government. We are speaking to them constantly so they can give us the support we need, including supplying well trained staff and personal protective equipment (PPE), and ensure steps are taken to support the Aged Care Sector more broadly during the COVID-19 pandemic.
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