What is Anglicare doing to prepare residential care for the new Act? 

With the new Aged Care Act, Anglicare wants residents and families to feel confident that the care they already know and trust will continue — with even greater support and transparency.

We’re preparing by: 

• Giving our staff extra training so they understand the new rights, quality standards and care requirements. 
• Updating our systems and agreements so they are clear and compliant. 
• Keeping residents and families informed to ensure they understand how the changes impact them.  
• Working with government and other providers to help build a stronger, more sustainable aged care system. 
• Trialling two new apps to improve communication:

- BestMed Connect: This app provides residents and families with real-time updates on medications. It helps to improve safety, reduce paperwork, and makes it easier to share decisions about care. 

- My Rhythm: This app is a self-service and communication platform which we are currently trialling and hope to launch early 2026. 

Why this matters:

These changes are designed to give residents a better daily experience, help families feel more connected and informed, and give staff the tools they need to provide the best care possible. 

Who it helps:

• Residents are empowered to have more choice to ensure they receive personalised care that is right for them.  
• Families and supporters have greater transparency and more ways to stay involved and connected with their loved one.
• Staff have better and smarter tools to provide quality, holistic person-centred care.