How does Anglicare support residents to have a say in their care? 

The rights of older people to be involved in decisions about their care and daily life is a key focus of the new Act.  At Anglicare, this is already an integral part of how we work.

Every resident’s values, preferences and choices are discussed when they move in and are reviewed regularly through care planning and everyday conversations with staff. Residents are encouraged to share their wishes through meetings and feedback channels, or simply by speaking directly with our team. Family members and registered supporters can also be involved if residents want them to be. 

At a community level, our WElders (Wise Elders) program gives residents a stronger voice. Representatives meet regularly to raise ideas and concerns about daily routines, dining, activities and wider organisational decisions. Their feedback goes to Anglicare's leadership team and helps shape the way care is delivered. 

By combining individual care planning with formal resident representation, Anglicare already reflects the rights-based approach of the new Act, ensuring residents have choice, independence, and influence in their care.