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Demystifying home care package fees

June 1, 20232 minute read
AAH Feb 23 High Care Needs_WEB

Time and time again, we hear that the process of searching for a home care provider can be quite a challenge. Costs and the terms used to describe costs can vary from one provider to another. For this reason, the Government has asked home care providers to publish their pricing information in a new standardised pricing comparability schedule on the My Aged Care Service Finder.

Some aspects of home care pricing may be more confusing than others, so we thought we would give you a run down. Here are some fees you should be aware of:

1. The Basic Daily Fee

  • Costs about $140 per fortnight (out-of-pocket) and is used to purchase additional hours of care. 
  • Not all providers charge this fee.

Anglicare doesn’t charge this fee.*  You are welcome to purchase additional hours of care if you wish to do so.

*subject to government directive

2. Product bundle offers

Some providers offer you ‘off-the-shelf’ service bundles and while this may appear to be less complicated and offer you more value, in many cases it can mean that you pay for services you don’t actually use.

Providers who offer service bundles will often charge you the same, whether you use a portion, or all of the services in the bundle. It’s something to be aware of when you are selecting a provider.  If your provider offers service bundles, you may want to check what you’ll pay if you don’t use all of the services, or if you are on hospital or social leave.

At Anglicare, we tailor your package to suit your needs. In consultation with you, we will develop a care plan that suits you, and you will pay for what you use.

3. Hourly rate

The hourly rate charged by providers can vary considerably. It can range from $30 to $100 and more.

In the case of care worker hourly rates, the variance is largely due to the structure under which the staff are hired. Some providers hire care workers under a self-employment structure where they encourage them to set their own hourly rate and work under an ABN. Under a self-employment structure, the provider does not pay superannuation, annual leave, sick leave, travel expenses, phone expenses, penalty rates, and many other benefits. In addition, the care worker is normally expected to pay a provider’s commission of about 5%. 

The hourly rate can also vary from one service to another, so it’s important to look at all the services you need, to determine the total cost.

At Anglicare we offer our care workers above award wages, secure employment, and all the benefits listed above as well as ongoing, extensive training. We care for those who care for you, and when it comes to your health and well-being, it pays to consider the quality of care offered, not just the hourly rate.

Anglicare’s Care Consultants are on hand to discuss fees and services with you. Call 1300 111 278

Anglicare acknowledges Aboriginal and Torres Strait Islander peoples as the original and ongoing custodians of the lands and waters on which we live and work.

Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity..