clients supported with material aid and /or casework
Social Impact Report
August 2025
Anglicare’s inaugural Social Impact report sets out the impact of our Community Services for the calendar year 2024. It outlines the number of people served and how lives were changed as a result. Across 3 impact areas (material wellbeing, mental wellbeing and children and families), the report highlights how our work is improving our clients':
Life circumstances
Individual capacity
and agency
Social connectedness
Personal wellbeing
In 2024, Anglicare served:
23,600
Community services clients
across
78
Community services programs
This work was made possible through the support of our generous donors,
government grants, church partners and dedicated volunteers.
Our Impact on Material Wellbeing
Our Context
3.7 million
People in Australia live
below the poverty line
122,000
Australians were homeless in 2021, a 5% increase from 2016
25%
of all working Australians feel moderately or severely financially stressed
Australians are making hard choices to deal with cost of living, such as
skipping meals and taking on more debt to avoid homelessness.
Our Work
We support people facing financial challenges by providing material aid, building capacity and strengthening community connections.
Food and Financial Assistance
15,100
$875,000
in EAPA electricity
vouchers distributed
$1,050,000
in rent/mortgage
arrears paid
After receiving financial capability training or
financial counselling casework support:
82%of clients have improved
financial resilience and are progressing towards financial recovery
80%of clients have improved
material wellbeing and are less likely to forego essential items
94%of clients have improved access to knowledge & information for improving their situation
Community Pantry*
*Community Pantry is 100% donor-funded! Thank you to all our supporters & volunteers
27,700Customer visits
31,600affordable pantry & fruit/veg bags distributed
64parishes hosting community pantries
Op Shops
800,000+Op shop customers
supported
3,000+tonnes of clothing saved through Op Shops
300+volunteers supporting our Op Shops
Impact Stories
Stepping stones: From assistance to achievement
Program: Food and Financial Assistance casework
“Thank you to Anglicare who fed me when I was hungry, provided a fridge for food, supported me with loans and have been a constant source of hope mentally. I’ve gone from having no hope to feeling optimistic about life… From spending weeks in bed feeling hopeless, I’m now a student on track for high distinctions. My life has truly turned around.”
Our Impact on Mental Wellbeing
Our Context
Over 40%
of Australians will experience a mental illness in their lifetime.
17%
Of Australians each year experience anxiety.
Mental health and wellbeing affect all aspects of life
including daily functioning, work, relationships and physical health.
Our Work
Anglicare provides a suite of psychological therapy, psychosocial support and emotional wellbeing programs to support individuals holistically to achieve optimal mental wellbeing.
2,600
clients supported
After receiving our mental health services:
72%of clients are better able to manage their mental illness
63%of clients have improved personal wellbeing
57%of clients are better able to look after themselves
Impact story
Finding my place: Empowerment through practical support
Program: Community Living Supports for Refugees
“When I first arrived in Australia, I felt lost and isolated. I struggled with depression, daily tasks and had no confidence or trust in others. My time with Anglicare has helped me so much. My case manager supported me emotionally, taught me practical skills, like using public transport and helped connect me with members of my own community. I feel more confident and independent. I travel on my own, access services and continue to receive emotional support which helps me grow.”
Our Impact on Children and Families
Our Context
Families accessing our child and family services often face a broad range of interconnected challenges that reflect broader societal conditions and structural inequalities.
Our Work
We provide comprehensive support for families focused on building strengths, skills and resilience.
6,500
children, parents and guardians supported.
After attending our Children & Families services:
81%of our foster care children
have improved social connections
79%of our foster care children have improved education progress
80%of Counselling clients are better able to
deal with their issues
73%of Children & Parenting Support clients have improved family functioning
62%of Youth Services clients have improved personal
wellbeing
60%of Family Relationship Services clients feel more empowered and in control
Impact Story
Reactions to Reflection: Nim's Story
Program: Reconnect for youth
Nim, entering his final year of school, was struggling with his relationship with his mum. He often found himself arguing with her and feeling resentful towards her. His underlying emotions of anger and sadness were impacting his relationships.
Nim was referred to Anglicare’s Reconnect program to enhance his communication skills and emotion regulation. As Nim worked with his case manager, he was able to reflect on his demeanour and actions, recognise his negative behaviours and make a plan for the changes he wanted to make in his life.
Within 6 months, Nim reported feeling happier and ‘a lot lighter’. He was no longer feeling constant feelings of anger and sadness. His relationship with his mum has improved and he was communicating with his friends more calmly and effectively. Nim is thinking more clearly, which has allowed him to identify a pathway for finishing school and planning to achieve this.
Looking forward
Read about our new strategy
In early 2025, Anglicare launched a new strategic direction for Community & Mission, Made for Connection. We believe everyone is 'made for connection' - connection with God, each other and the places we call home. While we have our individual impact, our greatest impact is seen through the lens of connection.
By walking side by side with people, our work is improving material wellbeing, mental wellbeing and supporting children & families to flourish. However, for us to continue our impact in the community we rely on your support.
Join us in making a difference through:
Prayer
Your support through prayer is vital to all we do at Anglicare. You can download our 2025 prayer diary from:
Financial giving
With the cost-of-living crisis, demand for our services is on the rise. We rely on your compassionate generosity to help those who come to Anglicare for help.
Volunteering
When you give your time and skills, you not only give back to your community but also help to build a vibrant and caring neighbourhood. To find out more about volunteering with us, please visit:
Social impact report 2025
Anglicare’s first Social Impact Report outlines the impact of our Community Services in 2024.
Anglicare acknowledges Aboriginal and Torres Strait Islander peoples as the original and ongoing custodians of the lands and waters on which we live and work.
Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity.
Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity.