But Nanette knew exactly what the family needed.
“I brought mum over to my place straight away. That night. That was eight years ago. I’ve been looking after her ever since.” Just like her parents, Nanette isn’t afraid of hard work…and values family above all.
Her mum Gwen is 94 now. She’s full of good cheer, and is relentlessly positive, but has extensive and complex health problems. She has dementia, limited vision and hearing, and has very little mobility, as well as other problems. Nanette cared for Gwen alone for many years, but 18 months ago, it was getting to be too much. She called Anglicare.
“I had had bit of help from a different provider, but they kept changing the care workers, and when mum’s problems became more complex, they just couldn’t provide the help. I spoke to them, and they never got back to me. Anglicare came in and did a full assessment and developed a detailed care plan. It’s what has kept us together.
“At first I was wary and still did a lot of things myself.
“But in time, I learned to really trust them. Our care worker Megan has been with us for eighteen months now. They do a real mix of things – some practical. Like washing and cleaning, and helping with mum’s personal care. But they help with the social needs as well. Mum loves them, she loves their company, and they have a good time together. And so do I!
“For me, knowing mum feels safe with Megan, it means I can head out the door when they come, and have a break. I can get my hair and nails done, do some shopping. Have a break. I would never leave Anglicare. As our needs change, we work together, we change the care if we need to. And it’s just brilliant.
“Considering everything that’s happened, eight years on - were as good as we could ever be.”
Thanks Gwen and Nanette for sharing your story with us. Some names and details have been changed to protect privacy.