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Housing feedback

Your feedback, compliments and complaints are valuable to the housing team at Anglicare, because they help us understand how best to support you and others. 

Anglicare has a process for handling your complaints, your general feedback and even your compliments which you can use by completing the form below. You can also use the form below if you wish to appeal a decision that has recently been made.

Anglicare will manage your complaint fairly, confidentially and as efficiently as possible. Anglicare will keep you updated about the status of your complaint, and when the outcome is known, Anglicare will let you know about the decision made or actions taken in a timely manner.

Your confidentiality assured and respected throughout this process. 

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Anglicare acknowledges Aboriginal and Torres Strait Islander peoples as the original and ongoing custodians of the lands and waters on which we live and work.

Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity..