With more than nine out of ten Australians owning a smartphone, it’s clear we’re using phones in our daily lives more than ever. Anglicare At Home’s new app gives clients the flexibility to book or change in-home care services from a smartphone or tablet.
Become an Anglicare At Home client and use the app to easily make updates to your home care services with the click of a button.
Three benefits of Anglicare At Home’s client app
- Save time
Tired of long wait times on the phone? Older clients and their carers can use the app to instantly book or request changes to their Anglicare in-home care services. They can also view all their scheduled home care services on the app’s useful digital calendar, including any service changes.
- Free and easy to use
When designing the app, we consulted with our clients and their carers to ensure our app’s functionality and interface met their needs. The app can be downloaded easily, and our care workers are on hand to help clients with any questions. The app is also free for Anglicare At Home clients and their carers to use.
- Leave feedback easily
Have ideas about how home care services can be improved? Or, want to leave a compliment about a home care worker? Our clients use the app to leave feedback for our team.
Anglicare At Home client Barbara says the app has been helpful, especially in saving her time. “I just found the app very useful, especially for keeping in touch with my home care team,” she says. “If I want to change the day of a home care service or suddenly need to cancel a service, I can do it quickly on the app.”
 Deloitte 2019, https://www2.deloitte.com/au/en/pages/economics/articles/mobile-nation.html
Become an Anglicare At Home client to start accessing all benefits of the client app
Ready to get started? Our video below explains step by step how to download and use the app.