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Case Management

26.05.22 AAH Arcadia shoot_RAW

What is Case Management in Home Care?

 

Every individual is unique. You may have varying health / care needs as you age
or as your circumstances change due to different reasons.

Home care packages are available to assist you with services and care to help
you live as independently as possible in your home.

Organising home care services can be a difficult and time-consuming process.
This is why case management exists to ensure you can focus on what matters
most and get the care you need.

Through our case management service, we ensure that you always receive the
level of care that you need, when you need it and how often you require it.
We partner with you to manage your home care plan. We will work with you to
help identify needs, create and implement a personalised care strategy that is
built with your needs in mind, as well as supporting any existing carers or family
members in your life too.

Our experienced and compassionate case managers are responsible for these
plans. They work with you to build, advise, implement, and maintain (or change
plans, in consultation with you, when necessary) these plans.

When you’ve engaged Anglicare Home Care for your home care services, we
ensure that the Case Manager assigned to you provides high quality of care and
consistent support that is unique to you throughout your journey with Anglicare.
If you’d like to speak to us about how our home care services can make your life
easier around your home, please send us an enquiry.

What does a Case Manager do?

 

Your case manager's goal is to ensure that you can live as independently as possible. This may look like helping you to recover after a setback or health event and or reconnecting you with people and or pursuits to keep you connect and motivated.

Being relational in every interaction, with you, they almost become an extensive of your family. They get to know you; what motivates you, your likes, and dislikes. They also get to know your family, as well any other caregivers that may form part of your support network.

As part of getting to know you, they will determine the level of home care that's needed by understanding what activities you consider most important. This could be anything from social activities to medical appointments or hobbies. 

As part of re enablement, they will help you access Allied Health Services (Registered Nurses, Occupational Therapy, Physiotherapy, Speech Therapy, Dietitions) to provide assessments to support your health and wellbeing, assist with the application proccess for ACAT reassessments (as your care needs and in home support change) and any modifications around your home that need to be made.

Why is it beneficial to have a Case Manager?

We understand that seeking the support you need to live independently in your
own home can be quite hard.

Your dedicated Case Manager will ensure that this process is as easy as possible
for you.

Our Case Managers are very experienced and well-equipped to assist you with
gathering paperwork and completing and submitting applications. They are also
well trained in handling any issues that might occur.

Engaging us for our case management services will reduce any chance of forms
being filled out incorrectly, or not receiving the quality of care that you need.
Our Case Managers work closely with you and your family, understand the detail
in your assessment, design a Care Management Plan to best suit your needs and
execute the plan. They also liaise and advocate with other relevant service
providers with your consent regarding your individual care needs and required
levels/types of services. Knowing that your care needs are in experienced hands
gives you and your family peace of mind.

If you’d like to speak to us about how our home care services can make your life
easier around your home, please send us an enquiry.

We understand that seeking the support you need to live independently in your
own home can be quite hard.

Your dedicated Case Manager will ensure that this process is as easy as possible
for you.

Our Case Managers are very experienced and well-equipped to assist you with
gathering paperwork and completing and submitting applications. They are also
well trained in handling any issues that might occur.

Engaging us for our case management services will reduce any chance of forms
being filled out incorrectly, or not receiving the quality of care that you need.
Our Case Managers work closely with you and your family, understand the detail
in your assessment, design a Care Management Plan to best suit your needs and
execute the plan. They also liaise and advocate with other relevant service
providers with your consent regarding your individual care needs and required
levels/types of services. Knowing that your care needs are in experienced hands
gives you and your family peace of mind.

If you’d like to speak to us about how our home care services can make your life
easier around your home, please send us an enquiry.

Enquire now

Would you like to speak with someone?

Get in touch to have a chat today and get help understanding the ins and outs of home care.

Anglicare acknowledges Aboriginal and Torres Strait Islander peoples as the original and ongoing custodians of the lands and waters on which we live and work.

Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity..