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Residential aged care FAQs

Frequently asked questions 

Why is there a new Aged Care Act and what are the changes?

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How does Anglicare handle complaints, feedback and whistleblowers in residential aged care?

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Staff speaking to resident
What has changed under the new strengthened Quality Standards for aged care? 

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Resident on couch patting a cat
How can I access residential aged care under the new Act? 

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What are the changes to fees and charges for residential care under the new Act? 

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What is Anglicare doing to prepare residential care for the new Act? 

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Resident chatting with a staff member
How does Anglicare support residents to have a say in their care?

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Anglicare acknowledges Aboriginal and Torres Strait Islander peoples as the original and ongoing custodians of the lands and waters on which we live and work.

Inspired by the gospel of reconciliation in Jesus Christ, Anglicare's vision for reconciliation is a nation in which Australia's First Peoples are restored in dignity, respect, empowerment and opportunity.